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Help
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General
Billing
Account Issues
Membership
Site Features
Other
General
Why do I need to become a premium member?
Our members get access to all contact information of 1000+ women in our web
catalog. All of our listed Russian women have an email.
Particularly, you members will be able to add every Russian lady you like
to the contact list ('Your Favorites'). All women profiles you added to
your favorites will be stored in memory on our web server, even if you come
back in several days, you would not lose the ladies profiles you have already
chosen.
In all women's profiles we show the number of sent messages to selected
woman to our members.
Get membership and get unlimited access for the
period of your membership to all contact addresses and emails of the ladies
of our Russian women catalog and of the all new joined Russian women.
How do I get started?
Read about the services we offer where you can get full information about
our services. Decide about the membership or non membership choice. Use
the search or browse pages to find the woman you are looking for.
Are your ladies still available?
All the ladies on our site are actively trying to find a foreign partner
for long term relationship or marriage. We ask all our ladies if they would
like to be removed from our profiles database so we only list the girls
who are actively looking for a partner.
We do our best to keep the database up to date, send brides double confirmations,
and ask them to let us know when they do not want to receive new letters.
If you find out that one of our Russian woman is no longer available, please
contact us.
How do I make contact with the Russian women?
We supply our members email and postal addresses, ICQ numbers, and phone
numbers of women featured at our site. Email and postal address is mandatory,
all other contact information is subject of availability.
Do all the women speak foreign languages?
The majority of our girls speak English language or other foreign languages.
Many of them are learning/or learnt English at school or University. Sometimes
the level of language knowledge is not enough for freely communicate by
telephone, but she might answer your letters.
How often do you update the profiles database?
Our database is updated on daily basis as soon as new brides add their profiles.
Usually 30-50 new profiles are added each week.
How will I learn when new Russian girls join your agency?
New ladies are joining our site all the time. When we have a number of new
profiles ready, we add them into our profiles database. Visit New Ladies
link to visit new single brides.
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Billing
How do I pay for the membership?
You can pay for the membership with credit card. Secure Credit Card Transaction
Service Provided by 2CheckOut.com Inc. (Ohio, USA).
Please, contact us if you need any additional
information.
Why was my credit card denied?
There are many reasons why the order might be denied by your financial institution.
Most common are:
insufficient funds available
your card has expired
your billing address does not match the card statement.
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Account Issues
I have a problem with my login
Make sure your web browser (Internet Explorer, Opera, Netscape Navigator,
etc.) has cookies enabled.
If I forgot my password, what should I do?
Just click here for our automated password lookup form.
How do I change my account password?
In order to change your account password, please go to Members Area and
follow the "Change Password" link.
What if it says that my password is incorrect?
There could be different reasons why your password is not matching up: -
You have updated your account and have a new password, then check your email
box for your new password and try to login once again. If this still does
not work, we suggest you to use out automated password lookup form.
Please, contact us, if you have other questions.
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Membership
When will my membership expire?
Login to the Members Area and check your membership status.
How should I renew my membership?
When your membership is expired to continue using our service you will need
to purchase subscription in your member area.
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Site Features
How do I send an email to a selected woman?
First of all, you need to become a member. To contact
a lady, please follow these steps:
Login to our site using your username and password.
Click on the "Search" link or Browse women's profiles.
Click on a preview picture of the girl to access her personal page with
info and more pictures.
Click on "send an E-mail" link at the woman's personal profile.
What does it mean "Favorites folder" on your site?
Favorites folder is your personal virtual folder on our site where you can
save links to profiles about chosen ladies. Also you can send messages to
women, directly from Favorite folder, using our "Hello Notes" service. You
can add or delete ladies from your favorite list folder.
How can I view my favorite profiles?
To view the list of your favorite girls profiles:
Login to our site using your username and password.
Click on "Your Favorites" link in the "Members Area" menu.
How do I add favorite profiles?
To add favorite profiles, please follow these steps:
Login to our site using your username and password.
Click on the "Search" link or Browse women's profiles.
Click on a preview picture to access the bride personal page with info
and more pictures.
Click on "Make a Favorite" link.
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Other
Should I send money to the women if they ask me for it?
Do not send money to the girls. We also recommend you to forget about any
woman WHO ASKS YOU FOR MONEY because most likely the girl who requests money
from you is not legitimate. Russian culture morals do not allow people to
ask money from a non-family member. If one of our listed ladies is requesting
for money from you please let us know by forwarding the letter of request
to us.
If you have any questions, please do not hesitate to contact us.
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